Assessment of Middle Management Support for Improvement...

The purpose of this assessment is to obtain information on the degree to which behaviors of supervisors or managers support improvement efforts. The behavior of middle managers strongly influence the employees who they manage. Middle management support for improvement is critical to the achievement of high performance. Extensive research has been performed to show that the survey used in the assessment has strong validity and reliability. The results of the assessments can be used in benchmarking comparisons with other organizations or between organizational departments. The assessment provides information on the current level and trend of middle management support for improvement and the view of organization members on the importance of each area being assessed.




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