• An understanding that organizational excellence results from the efforts of people.

• A commitment to developing the capabilities of people to plan, lead, and achieve change.

• The identification of the key success factors that underlie the organization’s achievement of excellence.

• A clear and shared vision of changes needed to achieve excellence.

• The capability to measure the current “as is” status in key organizational success factors and identifying and quantifying priority areas for change.

• A commitment throughout the organization to achieve the changes needed.

• An agreed plan for achieving the desired change.

• A process for achieving change that is self-financing.

• A culture supportive of learning and change.

• The ability to meet the challenge of maintaining existing results, while achieving the changes needed to improve.

Contact us at (408) 288-8200 for more info

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