Introduction
Process management is being successfully used worldwide to achieve organizational excellence. These four PowerPoint slide shows provide an overview of process management and of the capabilities that enable organizational excellence.
1) Understanding Process Management
- The evolution of management theory
- A description of a business process
- An overview of business process management
2) Process Management Implementation Worldwide
- Internationally recognized strategies for achieving organizational excellence that are based on process management
- Information for each of these strategies on how the use of process management is applied as a part of the strategy for achieving excellence
3) The Capabilities That Enable Organizational Excellence
- The process of change and factors that influence successful change
- The thinking of internationally respected experts on the capabilities that enable organizational excellence
- An opportunity to see alignment between the capabilities identified by these experts and the enablers identified in the international strategies described in slide show 2.
4) The Organizational Excellence Model
- Primary capability areas that influence the achievement of organizational excellence and their relationships
- The process of process improvement
- Self-organizing: an effective strategy for achieving situational leadership
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